Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Washwood Heath Urgent Care Centre
Clodeshall Road
Washwood Heath
B8 3SN
Tel: 0121 322 4310
09:00 – 21:00
Birmingham NHS Walk-In Centre
Boots The Chemists
66 High Street
B4 7TA
Tel: 0121 255 4500
Mon-Fri: 08:00 – 18:00
Sat: 09:00 – 17:00
Sun: 11:00 – 15:00
Solihull Hospital
Lode Lane
Solihull
B91 2JL
Tel: 0121 424 2000
07:00 – 20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0121 747 2911
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0121 747 2911

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Autism

Autism West Midlands

Autism West Midlands use their passion and expertise to enrich the lives of autistic people and those who love and care for them.

Telephone: 0121 450 7575

Website: www.autismwestmidlands.org.uk

Email: info@autismwestmidlands.org.uk

Bereavement

Birmingham Bereavement Advice Service

Birmingham Bereavement Advice Service and helpline were created as part of the Birmingham Bereavement Care Project.

Telephone: 0800 634 9494

Website: www.bereavementadvice.org/birmingham

Cruse Bereavement Care Birmingham

Cruse Bereavement Care Birmingham, based in the city centre, provides free bereavement support and counselling to anyone living in the Birmingham area.

Telephone: 0808 808 1677

Website: www.crusebirmingham.co.uk

Edward's Trust

Edward’s Trust provides holistic family bereavement services supporting children, young people and parents across the West Midlands.

Telephone: 0121 454 1705

Website: www.edwardstrust.org.uk

Email: admin@edwardstrust.org.uk

Sands

Sands exists to support anyone affected by the death of a baby, to improve the bereavement care received by parents and families, and to promote research to reduce the number of babies dying.

Telephone: 0808 164 3332

Website: www.sands.org.uk

Email: helpline@sands.org.uk

Carers

Birmingham Mental Health Carer Support Service

A city wide service covering the whole of Birmingham. Providing a range of support, information and advice to carers who support individuals with mental health needs.

Telephone: 0300 304 5530

Website: www.homegroup.org.uk

Carers Trust

Carers Trust work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

Website: www.carers.org

Forward Carers

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member.

Website: www.forwardcarers.org.uk

NHS Carer's Support

Includes carer’s assessments, support from local councils, respite care and help for young carers.

Website: www.nhs.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

Change4Life

Change4Life is here to help you and your family be healthier and happier.

Website: www.nhs.uk/change4life

Start 4 Life Baby

Whatever you want to know about parenthood, from breastfeeding to when your baby will have their first vaccinations, you should find it here.

Website: www.nhs.uk/start4life/baby

Start 4 Life Toddler

Whatever you want to know about parenthood you should find it here.

Website: www.nhs.uk/start4life/toddler

Childhood illness visual guide

Use this guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

Anawim

Anawim exists to support women and their children, especially women vulnerable to exploitation including prostitution.

Telephone: 0121 440 5296

Website: www.anawim.co.uk

Email: referrals@anawim.co.uk

Birmingham Connect to Support

An online information and advice guide, community directory and marketplace for citizens of Birmingham.

Website: www.birmingham.connecttosupport.org

Depression, Anxiety & Stress

Forward Thinking Birmingham

Forward Thinking Birmingham is a mental health partnership for 0-25 year olds.

Telephone: 0300 300 0099

Website: www.forwardthinkingbirmingham.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind Birmingham

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0121 262 3555

Website: www.birminghammind.org

More services for young people
Domestic Abuse

Birmingham and Solihull Women's Aid

At Birmingham and Solihull Women’s Aid, they support every woman’s right to live free from violence and abuse.

Telephone: 0808 800 0028

Website: www.bswaid.org

Birmingham Crisis Centre

Birmingham Crisis Centre is a local charity which provides a safe haven for victims of domestic abuse.

Telephone: 0121 507 0707

Website: www.birminghamcrisis.org.uk

WE:ARE Women’s Empowerment And Recovery Educators

WE:ARE Women’s Empowerment And Recovery Educators deliver a range of awareness, empowerment and parenting programmes for women affected by domestic abuse alongside a range of workshops and activities.

Website: www.weareuk.org

Women Acting In Today's Society

Women Acting In Today’s Society (WAITS) support women with issues such as welfare benefits, employment and education, domestic violence, isolation, health, and fear of crime.

Website: www.waitsaction.org

Drugs and Alcohol

Change Grow Live

If you’re having problems with drinking or drugs, we are here for you. Change Grow Live will listen to you and your needs, and create a personalised care plan with you.

Telephone: 0121 227 5890

Website: www.changegrowlive.org

Email: birmingham.info@cgl.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Age Concern Birmingham

Age Concern Birmingham’s vision is to excel in all our endeavours to meet the needs of older people and others in need.

Telephone: 0121 362 3650

Website: www.ageconcernbirmingham.org.uk

Email: info@ageconcernbirmingham.org.uk

Ageing Better in Birmingham

Ageing Better in Birmingham is a programme that aims to reduce loneliness and social isolation among people over 50 across the city.

Website: www.ageingbetterinbirmingham.co.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

LGBT Community

Acting Out

A gay, lesbian and straight theatre group for both men and women. If you would like to act, help out back stage or just find out more, it’s great fun and you will be made very welcome.

Thursday Evenings at 19:00-21:00

Website: www.actingout.org.uk

Email: acting.out@btinternet.com/info@actingout.org.uk

Birmingham LGBT

The Birmingham LGBT Centre hosts a wide range of independent social groups organised by LGBT people for LGBT people.

Telephone: 0121 643 0821

Facebook: @lgbtbirmingham

Twitter: @birminghamlgbt

Website: www.blgbt.org

Email: hello@blgbt.org

Birmingham LGBT Centre

Support Groups, Sexual Health Testing, Cafe, Community Groups, Events and more.

Telephone: 0121 643 0821

Website: www.blgbt.org/services

Birmingham LGBT Meetup

A monthly coffee afternoon in central Birmingham, regular nights out in the gay village, and a variety of other smaller scale meetups hosted by group members.

Website: www.meetup.com

Birmingham Swifts - LGBT Running Group

The Birmingham Swifts are a free, LGBT running group open to everyone no matter what your ability, age, sexuality or gender.

Website: www.birminghamswifts.co.uk

LGBT Foundation

LGBT Foundation is a national charity delivering advice, support and information services to lesbian, gay, bisexual and trans (LGBT) communities.

Telephone: 0345 3 30 30 30

Website: www.lgbt.foundation

Maternity

Acacia Family Support

Acacia offers pre and postnatal depression support services to women and their families across Birmingham.

Telephone: 0121 301 5990

Website: www.acacia.org.uk

Bump

Bump is a new partnership bringing together Birmingham and Solihull maternity services caring for women throughout their pregnancy journey.

Website: www.yourbump.nhs.uk

Mama Academy

Mama Academy’s mission is to empower all maternity professionals and expectant parents on stillbirth prevention methods to help more babies arrive safely.

Telephone: 07427 851670

Facebook: @MAMAAcademy

Twitter: @mamaacademy

Website: www.mamaacademy.org.uk

Email: contact@mamaacademy.org.uk

Instagram: @mamaacademy

Start 4 Life

Trusted NHS help and advice during pregnancy, birth and parenthood.

Website: www.nhs.uk/start4life

Tommy's

Tommy’s provides information and support to empower parents during pregnancy.

Website: www.tommys.org

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Marie Stopes UK

Specialising in abortion treatment, advice and support.

Telephone0345 300 8090 (24 hour confidential advice line)

Websitewww.mariestopes.org.uk

Umbrella Health

Providing free and confidential sexual health services in Birmingham and Solihull, including all types of contraception and STI testing and treatment. This service is confidential, non-judgemental and for people of all ages, genders and orientations.

Telephone: 0121 237 5700

Facebook: @UmbrellaHealth

Twitter: @UmbrellaHealth

Website: www.umbrellahealth.co.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Stop Smoking

One You - Quit Smoking

Stopping smoking is one of the best things you’ll ever do for your health. Get started with free expert support, stop smoking aids, tools and practical tips.

Website: www.nhs.uk

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Birmingham Active Parks

Did you know there are free outdoor activities in over 80 Birmingham parks and green spaces throughout the year?

Website: www.birmingham.gov.uk

One You - Lose Weight

If you’re overweight, losing weight has many health benefits. Making small, simple changes to what and how much you are eating and drinking can really help you lose the pounds.

Website: www.nhs.uk

WW

Meetings, Online or a little bit of both. WW have got options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

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